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Help Center

Answers to popular questions by categories.

  • General Questions
  • Deposit / Withdrawal
  • NDX Ecosystem Staking
  • NDX Ecosystem Cloud Mining
  • NDX Ecosystem Arbitrage
  • NDX Ecosystem Trading
  • NDX Ecosystem Careers
General Questions
In this section you will find answers to frequently asked questions about our service and terms of cooperation.
What does NDX Ecosystem offer to its clients?
NDX Ecosystem provides simplified and secure access to four blockchain destinations: NDX Ecosystem Staking, NDX Ecosystem Cloud Mining, NDX Ecosystem Arbitrage, and NDX Ecosystem Trading. Clients can conveniently engage in these services to explore various avenues for earning money in the cryptocurrency space.
What is the best direction to choose for earning money?
The best direction for making money depends on individual preferences, risk tolerance, and investment goals. Each service offered by NDX Ecosystem provides unique opportunities for earning money in the blockchain space. Clients are encouraged to explore the different options and choose the one that aligns best with their financial objectives.
Can I use NDX Ecosystem if I don't have a cryptocurrency wallet?
No, you need a cryptocurrency wallet to use NDX Ecosystem's services. It is essential for securely storing and managing your digital assets.
What currencies do you accept?
We accept a variety of cryptocurrencies, including BTC, ETH, LTC, DOGE, BCH, SOL, TRX, BNB, MATIC, USDT, SHIB, USDC, NOT, TON, USD.
I am under 18 years old. Can I use your platform?
No, the services offered by NDX Ecosystem are strictly available to individuals who are 18 years old and above.
How do you protect my personal and user data?
We prioritize the security and privacy of our clients' personal and user data. Our platform employs robust encryption protocols, multi-factor authentication, and regular security audits to safeguard sensitive information.
What information is required from the user to get started with NDX Ecosystem?
To get started, users need to register with their login and email. Additionally, they can optionally set their first and last name in the settings according to their preference.
Can I create multiple accounts?
No, multiple accounts creation is not permitted. Each user is allowed to have only one account to maintain transparency and fairness within the ecosystem.
How can I regain access to my account?
Users can regain access to their account by following the password recovery process. This typically involves verifying ownership through email or other authentication methods.
How does NDX Ecosystem ensure security?
NDX Ecosystem prioritizes security through robust encryption, multi-factor authentication, regular security audits, and adherence to best practices in cybersecurity.
How does NDX Ecosystem benefit from the services offered?
NDX Ecosystem benefits from the services it offers through the operations conducted in all presented directions. The company earns profits from these operations, deducting fixed remuneration provided to clients. This business model ensures a sustainable revenue stream for the company while providing services to clients.
Is KYC required?
No, using the services of NDX Ecosystem does not require KYC (Know Your Customer) verification. We prioritize user privacy and provide simplified access to blockchain services without the need for extensive identity verification.
Deposit / Withdrawal
In this section you will find answers to the most popular questions about deposits and withdrawals.
What payment methods can I use to deposit funds?
You can deposit funds using various cryptocurrencies including BTC, ETH, LTC, DOGE, BCH, SOL, TRX, BNB, MATIC, USDT, SHIB, USDC, NOT, TON, USD.
What is the main currency of my NDX Ecosystem account?
The primary internal currency of your NDX Ecosystem account is the local currency USD (United States Dollar).
What is the exchange rate for currency conversion to USD?
The exchange rate for converting currencies to USD is determined by the market value on the Binance exchange. Currency values within our system are updated every 10 minutes.
Minimum deposit amount?
The minimum deposit amount is 25 USD. Transfers below 25 USD will be burned.
Maximum deposit amount?
There is no maximum deposit amount, allowing for flexibility in funding your account.
Are there any deposit fees?
We do not charge any fees for deposits. However, you should consider the fee for sending cryptocurrency, which is taken by the blockchain for the delivery of the transaction.
How long does it take for funds to reach my balance?
The time of crediting the balance varies depending on the currency used and the amount of funds. Typically, it takes anywhere from 5-20 minutes. However, in some cases, transaction confirmation can take up to several hours due to network load.
How can I withdraw funds from my NDX Ecosystem balance?
To withdraw funds from your NDX Ecosystem balance, you need to set the wallet address in your personal cabinet under the "Wallets" section. Afterward, you can make a withdrawal request in the "Withdrawal Funds" section.
Minimum withdrawal amount?
The minimum withdrawal amounts vary depending on the cryptocurrency: Bitcoin: 0.000500 BTC, Ethereum: 0.005000 ETH, Litecoin: 0.075000 LTC, Dogecoin: 10.000000 DOGE, BitcoinCash: 0.015000 BCH, Solana BEP-20: 0.007000 SOL, Tron: 10.000000 TRX, Binance BSC: 0.002000 BNB, Polygon MATIC: 2.000000 MATIC, Tether TRC-20: 1.000000 USDT, Tether BEP-20: 1.000000 USDT, Tether ERC-20: 5.000000 USDT, ShibaInu BEP-20: 100000.000000 SHIB, USD coin TRC-20: 1.000000 USDC, Tether TON-20: 1.000000 USDT, Notcoin TON-20: 100.000000 NOT, Toncoin: 0.200000 TON, ePayCore: 1.000000 USD.
Maximum withdrawal amount?
There is no maximum withdrawal amount, allowing you to withdraw funds as needed.
Are there any withdrawal fees?
No, we do not charge any withdrawal fees, including network fees.
How long does it take to withdraw funds from NDX Ecosystem?
Withdrawals can take up to 24 hours from the time of application. Our specialists ensure the security of the withdrawal by verifying the account for unauthorized entry.
Can I cancel my withdrawal request?
No, once you have created a withdrawal request, you cannot cancel it. However, you can return the funds back once you receive the withdrawal.
NDX Ecosystem Staking
In this section you will find answers to the most popular questions about NDX Ecosystem Staking.
How does NDX Ecosystem Staking work?
NDX Ecosystem Staking operates by depositing client funds into short-term staking positions on favorable conditions offered by partner exchanges. Clients earn daily profits based on the staking rewards generated by their deposited funds.
How do I activate the NDX Ecosystem Staking package?
To activate the NDX Ecosystem Staking package, you need to replenish your balance and navigate to the "Open Deposit" section on the platform. From there, you can select the desired staking package and initiate activation.
Minimum package activation amount?
The minimum amount required to activate a NDX Ecosystem Staking package is $25.
Maximum package activation amount?
The maximum amount for activating a NDX Ecosystem Staking package is $300,000.
How many packages can I activate?
You can activate an unlimited number of staking packages according to your investment preferences and available funds.
Can I use compound interest?
Yes, clients have the option to utilize compound interest to maximize their earnings. This feature allows accrued profits to be reinvested into the staking package, resulting in exponential growth over time.
Can I close an active package early?
Yes, clients have the flexibility to close an active staking package ahead of its term by paying a commission. The commission ranges from 20% to 30% depending on the remaining duration of the package.
When will I start to profit from the NDX Ecosystem Staking package?
Profits from the NDX Ecosystem Staking package are accrued daily and will start accumulating as soon as the package is activated. The rate of return increases with the chosen term of the package.
Can I choose the term of the package?
Yes, clients have the flexibility to choose the term of their staking package according to their investment strategy and goals. Longer terms typically result in higher rates of return.
When can I receive the principal amount of the package activation?
The principal amount of the package activation will be refunded at the end of the chosen term.
NDX Ecosystem Cloud Mining
In this section you will find answers to the most popular questions about NDX Ecosystem Cloud Mining.
How does the NDX Ecosystem Cloud Mining service work?
NDX Ecosystem Cloud Mining operates by increasing computing power through additional rent from proven data center partners. This increased computing power generates income both for the company and its clients. Clients can participate in this process by activating cloud mining packages, which contribute to the overall computing power and subsequently earn profits.
How do I activate the NDX Ecosystem Cloud Mining package?
To activate the NDX Ecosystem Cloud Mining package, you need to replenish your balance and navigate to the "Open Deposit" section on the platform. From there, you can select the desired mining package and initiate activation.
Minimum package activation amount?
The minimum amount required to activate a NDX Ecosystem Cloud Mining package is $50.
Maximum package activation amount?
The maximum amount for activating a NDX Ecosystem Cloud Mining package is $300,000.
How many packages can I activate?
You can activate an unlimited number of cloud mining packages according to your investment preferences and available funds.
Can I use compound interest?
No, the compound interest option is not available in this service. The lease of the computing capacity begins from a minimum of 30 calendar days, thus compound interest is not applicable.
Can I close an active package early?
Yes, clients have the option to close an active cloud mining package before its term ends. However, early closure may incur a commission fee, and the exact percentage depends on the remaining duration of the package.
When will I start earning profits on my NDX Ecosystem Cloud Mining package?
Profits from the NDX Ecosystem Cloud Mining package start accruing as soon as the package is activated. The rate of return increases with the chosen term of the package.
Can I choose the duration of the package?
Yes, clients have the flexibility to choose the duration of their cloud mining package according to their investment strategy and goals. Longer terms typically result in higher rates of return.
When can I receive the principal amount of the package activation?
The principal amount of the package activation will be returned at the end of the chosen term.
NDX Ecosystem Arbitrage
In this section you will find answers to the most popular questions about NDX Ecosystem Arbitrage.
How does the NDX Ecosystem Arbitrage service work?
NDX Ecosystem Arbitrage operates by leveraging price differences between assets on different exchanges. For example, buying an asset like BTC on exchange A at a lower price and selling it on exchange B at a higher value. With automated arbitrage trading across more than 24 partner exchanges, clients can profit from these price differentials.
How do I activate the NDX Ecosystem Arbitrage package?
To activate the NDX Ecosystem Arbitrage package, you need to replenish your balance and navigate to the "Open Deposit" section on the platform. From there, you can select the desired arbitrage package and initiate activation.
Minimum package activation amount?
The minimum amount required to activate a NDX Ecosystem Arbitrage package is $75.
Maximum package activation amount?
The maximum amount for activating a NDX Ecosystem Arbitrage package is $300,000.
How many packages can I activate?
You can activate an unlimited number of arbitrage packages according to your investment preferences and available funds.
Can I use compound interest?
Yes, clients have the option to utilize compound interest to maximize their earnings with the NDX Ecosystem Arbitrage package. This feature allows accrued profits to be reinvested, resulting in exponential growth over time.
Can I close an active package early?
Yes, clients have the flexibility to close an active arbitrage package before its term ends. However, early closure may incur a commission fee ranging from 20% to 30% depending on the remaining duration of the package.
When will I start to profit from the NDX Ecosystem Arbitrage packag
Profits from the NDX Ecosystem Arbitrage package start accruing as soon as the package is activated. The rate of return increases with the chosen term of the package.
Can I choose the term of the package?
Yes, clients can choose the term of their arbitrage package according to their investment strategy and goals. Options include 15, 30, 45, or 60 days, with longer terms typically resulting in higher rates of return.
When can I receive the principal amount of the package activation?
The principal amount of the package activation will be refunded at the end of the chosen term.
NDX Ecosystem Trading
In this section you will find answers to the most popular questions about NDX Ecosystem Trading.
How does the NDX Ecosystem Trading service work?
NDX Ecosystem Trading operates through professional cryptocurrency trading conducted by experienced traders and analysts, leveraging unique software tools. This approach aims to maximize profits by capitalizing on market opportunities and employing strategic trading techniques.
How do I activate the NDX Ecosystem Trading package?
To activate the NDX Ecosystem Trading package, you need to replenish your balance and proceed to the "Open Deposit" section on the platform. From there, you can select the desired trading package and initiate activation.
Minimum package activation amount?
The minimum amount required to activate a NDX Ecosystem Trading package is $100.
Maximum package activation amount?
The maximum amount for activating a NDX Ecosystem Trading package is $300,000.
How many packages can I activate?
You can activate an unlimited number of trading packages according to your investment preferences and available funds.
Can I use compound interest?
Yes, clients have the option to utilize compound interest to enhance their earnings with the NDX Ecosystem Trading package. This feature allows accrued profits to be reinvested, leading to potential exponential growth over time.
Can I close an active package early?
Yes, clients have the flexibility to close an active trading package before its term ends. However, early closure may incur a commission fee ranging from 20% to 30%, depending on the remaining duration of the package.
When will I start receiving profits from the NDX Ecosystem Trading package?
Profits from the NDX Ecosystem Trading package start accruing as soon as the package is activated. The rate of return increases with the chosen term of the package.
Can I choose the term of the package?
Yes, clients can choose the term of their trading package based on their investment strategy and objectives. Options include various durations, and selecting a longer term typically results in higher rates of return.
When can I receive the principal amount of the package activation?
The principal amount of the package activation will be refunded at the end of the chosen term.
NDX Ecosystem Careers
In this section you will find answers to the most popular questions about NDX Ecosystem Careers.
What is NDX Ecosystem Careers and how does it work?
NDX Ecosystem Careers is a system designed for real leaders, offering incentives for activity such as career growth, increased rewards, and cash bonuses. It operates on a structure where members can progress through Career Ranks based on their achievements and contributions to the system. Members have the flexibility to develop their own structure and can earn rewards from various activities within the system.
How do I become a member of NDX Ecosystem Careers?
You automatically become a member of NDX Ecosystem Careers upon joining the NDX Ecosystem platform. Simply register an account and you'll be enrolled in the NDX Ecosystem Careers system.
Can I become a NDX Ecosystem Careers member without an active package?
Yes, you can become a member of NDX Ecosystem Careers without an active package. However, an active package is required to advance to higher Career Ranks and unlock additional rewards.
What is Career Rank and how do I get my next Career?
Career Rank is your status within the NDX Ecosystem Careers system, determined by your level of activity and performance. Advancement to the next Career Rank is achieved by meeting specific criteria, such as maintaining an active package for a certain amount and achieving milestones outlined by the system.
Where can I find my personalized link for partner referrals?
You can find your personalized referral link for partner referrals in the "My Career" section of the platform.
What is first level partner turnover?
First level partner turnover refers to the turnover generated by your directly referred partners. It directly influences your career growth and rewards within the system.
When is my affiliate compensation paid?
Affiliate compensation is paid instantly and credited to your balance. You can choose to withdraw the funds or reinvest them back into the system.
Where can I track my performance statistics?
You can track your performance statistics, progress, and details of your achievements in the "My Career" section of the platform. This section provides comprehensive insights into your activity within the NDX Ecosystem Careers system.
Do I receive a reward for using any NDX Ecosystem service by my partner?
Yes, you receive a reward for using any NDX Ecosystem service by your partner. Rewards apply to all services offered, including NDX Ecosystem Staking, NDX Ecosystem Cloud Mining, NDX Ecosystem Arbitrage, and NDX Ecosystem Trading.
Will I get a bonus if my affiliate reinvests profits?
Yes, you will receive a bonus if your affiliate chooses to reinvest their profits. This bonus is credited automatically to your balance and is available for withdrawal or reinvestment.
How do I get a bonus for getting a new Career?
You automatically receive a bonus for achieving a new Career Rank. The bonus is credited to your balance and can be withdrawn or reinvested according to your preference.
Can I change my upline?
No, the upline cannot be changed. However, you can open a new account with the desired upline if necessary.
Where can I find promotional materials for effective promotion?
Promotional materials can be found in the "My Career" section of the platform. Simply click on the desired section under your personal link to access the available materials.
Do rewards from invited affiliates expire?
No, rewards from invited affiliates do not expire. You continue to receive rewards from your invited affiliates for as long as they remain active within the system.
Can I invite myself or create multiple accounts to receive referral rewards?
No, creating multiple accounts or self-referring is strictly prohibited. If our system detects multiple accounts, including the original account, all of them will be blocked to maintain fairness and integrity within the system.